First Nokia Care Center in Europe opens in Bucharest

Newsroom 21/06/2010 | 10:51

Nokia Romania has opened Europe’s first Nokia Care Center in Bucharest. Customers in Romania will be the first to have access to the entire range of the mobile phone firm’s assistance services.

“The unique component comes from the fact that the center’s personnel will help users install applications that they want on their handsets. Our main objective is to offer Nokia users the possibility to benefit to the utmost from their mobile phones,” said Razvan Petrescu, country manager of Nokia Romania. Representatives of the company did not make public the sum invested in opening the unit. The Nokia Care Center has eight employees and is located in Bucharest on 59 Grigore Alexandrescu Street. It will operate from Monday to Friday between 10 am and 8 pm and on Saturday between 10 am and 4 pm.

The center will offer services of standard and post-warranty repair, recycling, Nokia Care support, the activation of Nokia services and sale of accessories. It includes a fully equipped technical workshop, free internet access, a space for the newest Nokia accessories and a lounge for consumers. The facility was opened in partnership with Euristic Partner, a company that will provide the logistics and management of the new business. In 2008, Nokia posted a net turnover of RON 1,678,450,508 (approximately EUR 421 million) and a profit of RON 62,275,522 (approximately EUR 15.6 million), according to data from the Ministry of Public Finance.

Otilia Haraga

 

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