In 2017, the largest e-commerce player in Romania focused on the expansion of its marketplace and fresh investments in technology and logistics. eMAG, which is majority owned by Naspers, says that it was all about its customers.
“We are eager to learn new things and we pay attention to new trends, such as the use of mobile devices for shopping and artificial intelligence. We are not afraid to try new tools in order to offer our customers an extraordinary shopping experience,” Iulian Stanciu, CEO of eMAG, told BR.
Stanciu says that eMAG has implemented an accelerated growth program for its partners in the marketplace.
“Currently more than 7,000 sellers have listed their products on our platform and this brings advantages to them, because they can sell their products and services to a wider audience, but also to our clients, who can find everything they need on eMAG,” added Stanciu.
Last year, the company entered the delivery market by acquiring Sameday Courier. The transaction comes several months after eMAG invested EUR 1.7 million in Romanian Zitec, the developer of online apps. The e-commerce player also kicked off the construction of a new warehouse for high-volume products, saying this will be the biggest storage facility of its kind in south-eastern Europe. The RON 300 million investment will support the company’s efforts to develop regionally.
At BR Awards 2018, Iulian Stanciu was named Entrepreneur of the Year. eMAG won the Excellence in Business award.